Privacy Policy

The Site is published by MAVENS AGENCY, an SAS with a capital of 1,000 euros, registered with the Paris RCS under number 995 003 340.
Contact email: venus.agency.twins@gmail.com

For the purpose of presenting and selling the Mymik application to you, we collect:

- Prospecting Data: Last name, first name, email address, phone number, agency name, or professional profile (via contact forms).

- Sales & Payment Data: Billing information, transaction history, and subscribed plans (via our secure payment providers).

- Behavioral Data (Marketing): Traffic source (UTMs), pages viewed on the showcase site, reading time, clicks on call-to-action (CTA) buttons via tools like Google Analytics.

- Synchronization Data: When using the application, we process data from third-party platforms (chat statistics, transaction amounts, subscriber usernames). This data is processed solely to provide analytics on your dashboard.

- Extension Technical Data: If you use the Mymik extension, we collect technical data necessary to maintain the connection with the managed platforms.

The collection of your information on this showcase site is strictly limited to the following purposes:

- Application Sales: Processing your order, creating your customer account, and providing access to the Mymik solution. (Legal basis: Contract)

- Demonstration and Follow-up: Contacting you following a demo or affiliate request. (Legal basis: Legitimate interest)

- Customer Support: Answering your technical or commercial questions prior to purchase. (Legal basis: Pre-contractual measures)

- Targeted Advertising: Displaying relevant ads on social networks for visitors who have not yet subscribed. (Legal basis: Consent / Cookies)

The mymik.fr site uses the HTTPS protocol (SSL certificate) to ensure that information transmitted via forms is encrypted.
Transactions: No banking data is stored on our own servers. Payments are handled by PCI-DSS certified third-party platforms (e.g., Stripe), ensuring maximum security.

Your data is processed by the Mymik commercial and technical team. We share this information only with:

- Our CRM (Customer Relationship Management) tools.

- Our Emailing tools (for sending your access details or newsletters).

- Our Advertising Analytics platforms (if you have accepted cookies).

Role as Data Processor: For imported chat and revenue data, Mymik acts as a technical Data Processor. The Client (the agency or the creator) remains the Data Controller under the GDPR concerning their own subscribers.

- Prospect Data (without purchase): Deleted or anonymized after 3 years of inactivity.

- Customer Data: Retained for the duration of the subscription, then archived for 5 years to comply with accounting and tax obligations.

You may request access, modification, or deletion of your personal data at any time by writing to: venus.agency.twins@gmail.com.
Note: Unsubscribing from our marketing communications is possible via a simple unsubscribe link provided in every email sent.

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